[VIP] The Notorious Interview: Mike Maher, Houwzer

Hot on the heels of the Alex Doubet interview, I’m pleased to give you all an interview with the CEO of yet another innovative W-2 brokerage. Mike Maher is the Co-Founder & CEO of Houwzer, a W-2 based flat listing fee brokerage based in Philadelphia with operations in the Philly Metro and Washington DC Metro markets.

There are remarkable similarities between Houwzer and Door. Both are focused on customer satisfaction, as measured by Net Promoter Score. Door’s NPS was over 80, and Houwzer’s NPS is between 81 and 83. Just as a point of comparison, here are the NPS scores of some well-known brands:

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Rob Hahn

Rob Hahn

Managing Partner of 7DS Associates, and the grand poobah of this here blog. Once called "a revolutionary in a really nice suit", people often wonder what I do for a living because I have the temerity to not talk about my clients and my work for clients. Suffice to say that I do strategy work for some of the largest organizations and companies in real estate, as well as some of the smallest startups and agent teams, but usually only on projects that interest me with big implications for reforming this wonderful, crazy, lovable yet frustrating real estate industry of ours.

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